Terms & Conditions

These Terms & Conditions govern your use of the Genuine Atelier website and any associated services. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

Intellectual property
All content on the Genuine Atelier website, including but not limited to text, images, logos, and graphics, is the property of Genuine Atelier and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

License to use website
Genuine Atelier grants you a limited, revocable, non-exclusive license to access and use our website for personal, non-commercial purposes only. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful.

User account
If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password. Genuine Atelier reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at our sole discretion.

Orders & payments
By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any orders that we believe to be fraudulent or in violation of these Terms & Conditions. Payment for orders must be made in full at the time of purchase.

Products & pricing
We make every effort to accurately display the colors and details of our products on our website. However, please note that actual colors may vary depending on your monitor. While we strive to indicate product availability on the site, immediate delivery cannot always be guaranteed. We reserve the right to change prices, revise, discontinue or make products unavailable without prior notice. In such cases, we may, at our discretion, provide similar products or cancel orders.

Shipping & delivery
Genuine Atelier aims to process and ship orders promptly. However, delivery times may vary depending on your location and the shipping method selected. We are not responsible for any delays caused by postal services or customs clearance processes.

Returns & refunds
We want you to be satisfied with your purchase from Genuine Atelier. If you are not completely satisfied, you may return unused and undamaged products within 14 days of purchase for a full refund or exchange, subject to our return policy.

Privacy policy
Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of personal information on our website.

Limitation of liability
In no event shall Genuine Atelier, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of our website or services.

Governing law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Changes to terms & conditions
Genuine Atelier reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the modified Terms & Conditions.

Disclaimer
Our site and its contents are provided "as is" without warranties of any kind. Genuine Atelier shall not be liable for any damages related to your use of our site. You agree to indemnify and hold Genuine Atelier harmless from any claims arising from your use of our site. We strive for accuracy but acknowledge that errors may occur. We reserve the right to correct such errors and update information without prior notice.

Contact information
If you have any questions or concerns about these Terms & Conditions, please contact us by email at info@genuineatelier.com.