Privacy Policy
At Genuine Atelier, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy will inform you of how we collect, use and protect your personal information when you visit our website, use our services or interact with us in any other way. By using our website or services, you consent and agree to the terms outlined in this Privacy Policy.
Collection of data
We collect personal information that you voluntarily provide to us when you interact with our website, make a purchase or sign up for our newsletter. This information may include:
- Personal identification information such as your name, email address, shipping address and phone number.
- Payment information such as credit card details (which are securely processed by our payment service providers and not stored by us).
- Demographic information such as age, gender and preferences.
- Information you provide when you communicate with us, such as through customer support inquiries or feedback.
Additionally, we automatically collect certain information about your device and browsing behavior using cookies and similar technologies. This may include your IP address, browser type, operating system and website usage data.
Use of data
We use the information we collect for the following purposes:
- To process and fulfill your orders and requests.
- To communicate with you about your orders, account and inquiries.
- To send you marketing communications, newsletters and promotional offers.
- To personalize your experience and tailor our products and services to your preferences.
- To improve our website, products and services.
- To detect and prevent fraud and unauthorized activity.
- To comply with legal obligations.
Sharing data
We may share your personal information with third parties for the following purposes:
- With service providers who assist us in operating our website, processing payments and delivering orders.
- With marketing and advertising partners to send you promotional communications that may be of interest to you.
- With law enforcement or government authorities when required by law or to protect our rights, property or safety.
We do not sell or rent your personal information to third parties for their own marketing purposes.
Rights & choices
You have the right to access, correct, update or delete the personal information we hold about you. You may also choose to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Security
We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration or destruction.
Changes to privacy policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website.
Contact
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us by email at info@genuineatelier.com.